“Home clean, very pleasant. Staff are excellent. All 5 and a half years mum spent in Mountwood she was cared for and tended to with love, dignity, time and patience. Anything she needed was attended to. When mum was poorly someone rang me every time. I visited very often and was also treated with love, time and was listened to whenever I had any queries. Both mum and I received excellent support every day. Mum passed away on the 20th of June and I still have their support.”