Reigate care home Dungate Manor has achieved the top score on the review website Carehome.co.uk.
The team at the home in Reigate Heath were delighted to hear that they were rated a perfect 10 thanks to reviews provided by residents and their relatives.
As the UK’s market-leading care home review website, Carehome.co.uk processes around 500 reviews each day. Care homes/services are allocated an overall score based on average review ratings and the number of reviews. The top overall score that can be allocated to a care home/service is 10.
The reviews provide vital feedback to help care homes continually improve their services, but also provide valuable testimonials for those who are searching for care.
Shortly after Dungate Manor achieved the top review score, they were awarded a place on the coveted Carehome.co.uk Top 20 Care Homes in the South East of England Awards 2022. The annual top 20 list honours the highest-rated care homes on the review site in each region of the United Kingdom.
A recent review praising the staff at Dungate Manor recounted that they “worked hard through the pandemic and did everything they could to keep residents safe.”
Another review from a resident said: “I love this home because I feel safe and well cared for.”
While the granddaughter of a resident of Dungate Manor commented: “The fact every time I see my grandmother she is happy speaks volumes.”
Operations director for Larchwood Care, Heidi Davies, said: “I was delighted to hear that Abdul and the team at Dungate Manor had achieved the top score on Carehome.co.uk and a place in their Top 20 Awards. They are dedicated to delivering excellent care for their residents and it is fantastic to read such wonderful feedback on the service they provide. The perfect 10 for Dungate Manor is incredibly well-deserved and a reflection of the excellent person-centred care they provide every single day.”
Find out more about Dungate Manor Care Home in Reigate, Surrey
