Whitby House Care Centre is a purpose-built Cheshire facility that offers a number of personalised care packages, from well-trained and qualified carers.
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The centre performs consistently well with regulatory authorities and has an impressive record in terms of customer satisfaction.
Carers look to appreciate the concerns of loved ones and relatives, as well as those in the care environment, keen to produce worthy results as part of a collaborative effort.
Angela Earlam
Nursing Care Home
40 Rooms
Cheshire West and Chester Council
Whitby House care home is situated in the village of Whitby and a mile from Ellesmere Port town centre, we are a purpose-built home that providing outstanding nursing care for up to 36 elderly residents, Communal areas are all decorated and furnished to extremely high standards and residents are encouraged to bring important personal possessions to personalise their rooms.
Whitby House was rated as ‘Good’ overall in their most recent CQC report, May 2017.
The home offers a warm, relaxing and homely environment and provides excellent care services in a bright and airy environment. The dedicated team work very closely with each of the residents and their families, to ensure personally tailored care plans are put in place. We are supported by the local multi-disciplinary health professionals to ensure we are providing the best possible care.
The professional Care Team encourage residents, families and friends to participate in our activities program and be involved as part of the team, our residents benefit from a broad range of activities, Residents are given the opportunity to live as full a life as possible whatever their ability.
We pride ourselves in being part of the local community, our residents benefit from extra support visits from volunteers, religious visitors and students on work experience. Once you are part of our home we offer friendship and support to families when they are visiting residents, we continue to support even when residents are no longer with us. Whitby House staff believe our residents do not live in our workplace, we work in their home.
When your loved one moves to care home, you think no one can look after them better than family, the staff at Whitby House are family and care for them with love, care and professionalism.
My husband has been in Whitby House for 6 months now and settled in quite well. He finds the care good and the staff friendly and also enjoys the meals. There are several activities in the lounge each week which he joins in (unless to tired) and he has been taken out twice which he's enjoyed. The staff are welcoming when we visit and ready to discuss any problems that may crop up.
I have been really pleased with the care given to Mum. Staff also show empathy to family and friends when visiting. All mum's needs have been met as her condition has deteriorated, especially how quickly the staff picked up on the fact that Mum needed to have pureed meals.
