Keeping Our Residents Safe


At Larchwood Care, the health, wellbeing and safety of our residents is at the heart of everything we do. Although we have made many changes to the way we work, our teams continue to ensure that life is enjoyable and fulfilling for those in our care. With well-established infection control procedures and a dedicated clinical governance and quality team to oversee these, we have been able to react quickly and safely manage the pandemic across our care homes.

Read how we have been using data-driven technology to ensure our care homes remain COVID-19 Safe.


We are delighted to have reunited our residents with their friends and loved ones inside our care homes. Regular visits allow you to spend quality time together, celebrate special occasions and make happy memories.

To keep our residents safe, we are continuing with enhanced cleaning routines and ask all of our visitors to follow the infection control procedures in each of our homes such as regular hand hygiene.

Should you develop symptoms of a virus, such as a continuous cough, high temperature, sore throat or are generally feeling unwell, we respectfully ask you to refrain from visiting until the symptoms have subsided and you feel well again. To help us mitigate the risk of bringing viruses into the care home, if you appear to be unwell while visiting, our team will ask you to reschedule your visit.

Changes to Visiting

With Covid-19 still in circulation, outbreaks within care homes may still occur. In the case of an outbreak, we will be advised and in our response by the Local Director of Public Health or the equivalent in Wales and Scotland.

The manager of your relative’s care home will contact you by letter, email or telephone with any changes to visiting arrangements, advising the start date, booking process and infection control procedures visitors will need to follow.


During the pandemic, both our teams and our residents have become well-versed in staying in touch and entertained by virtual means. As the world begins to return to normal, the use of video calls and digital devices will continue in our homes to help you stay in touch between visits or when you find yourself further away for a period of time.


If you have any further questions about our response to COVID-19 or the situation at your local Larchwood Care Home, simply call the care home manager or person in charge.

If you would like to make an enquiry pleaseΒ click hereΒ to find the contact details for your local care home.

We thank you for your co-operation and for considering the health and wellbeing of our residents at this time.

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