Whitby House Care Home

Nursing Care Home

99 Pooltown Road, Ellesmere Port CH65 7AE

whitbyhouse.manager@larchwoodcare.co.uk

About our Home

Whitby House Care Centre is a purpose-built Cheshire facility that offers a number of personalised care packages, from well-trained and qualified carers.

The centre performs consistently well with regulatory authorities and has an impressive record in terms of customer satisfaction.

Carers look to appreciate the concerns of loved ones and relatives, as well as those in the care environment, keen to produce worthy results as part of a collaborative effort.

All reviews have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions

What others say about Whitby House Care Home

Whitby House

Pam C (Daughter of Resident)

"Due to serious health issues, my elderly mother had to take up residence in Whitby House. She was obviously very concerned and anxious at having to accept a new way of life. The staff here are absolutely amazing and from the very start,…

Whitby House

Lynn A (Daughter of Resident)

"My mum has lived here coming up for 2 years and has always been looked after with great kindness. As a family we feel that we know we couldn't have looked after her better ourselves. She loves all the afternoon activities and we often get a phone call telling us not to visit because she is taking part in something."

Whitby House

Julieanne B (Granddaughter of Resident)

"My Grandmother was a resident at the care home for a few weeks before she sadly passed away. Throughout her stay, my Grandmother was treated with respect and dignity at all times. The staff were always very caring and welcoming. They were very understanding and had great sympathy for our loss. Although my Grandmother didn't take part in any of the activities within the home, we were aware of some exciting and engaging events that were taking place for the residents both on and off-site."

Whitby House

Colette P (Granddaughter of Resident)

"My nan's final days at Whitby House were undoubtedly the ones where she received the best care. Nothing was an issue. She wasn't aware of where she was or who people were, but nonetheless, she was still treated with dignity. There was no problem with her having as many family members there as we wanted. My sister and I, also slept on the floor in her room just to ensure she was never alone. The staff were amazing. The sister that was on, on the day she died, was so supportive and understanding. Sadly, my nan never got to benefit from other sides of the home. But every time I was there, the residents were being entertained with games of bingo etc. In fact, we helped raise funds for a projector so they could watch the films they liked, together. My only regret is that my nan spent so long in hospital and only came here once she was close to the end. However, my heartfelt thanks must still go out to all those who work there, that made her final days pain-free and comfortable."

Whitby House

Carolyn S (Daughter of Resident)

"Everyone at Whitby House is friendly, helpful and supportive. My mother became a resident here a few months ago and has settled in quickly. Her health has improved since she arrived and this is due to the care that she receives on a daily basis."

Letter from the Manager

Welcome to Whitby House Care Home in Ellesmere Port

Whitby House care home is situated in the village of Whitby and a mile from Ellesmere Port town centre, we are a purpose-built home that providing outstanding nursing care for up to 36 elderly residents, Communal areas are all decorated and furnished to extremely high standards and residents are encouraged to bring important personal possessions to personalise their rooms.
Whitby House was rated as ‘Good’ overall in their most recent CQC report, May 2017.

The home offers a warm, relaxing and homely environment and provides excellent care services in a bright and airy environment. The dedicated team work very closely with each of the residents and their families, to ensure personally tailored care plans are put in place. We are supported by the local multi-disciplinary health professionals to ensure we are providing the best possible care.

The professional Care Team encourage residents, families and friends to participate in our activities program and be involved as part of the team, our residents benefit from a broad range of activities, Residents are given the opportunity to live as full a life as possible whatever their ability.

We pride ourselves in being part of the local community, our residents benefit from extra support visits from volunteers, religious visitors and students on work experience. Once you are part of our home we offer friendship and support to families when they are visiting residents, we continue to support even when residents are no longer with us. Whitby House staff believe our residents do not live in our workplace, we work in their home.

Yours sincerely

Angela Earlam. Registered Nurse

Home Manager

Person in charge: Angela Earlam (Manager)

Local Authority / Social Services: Cheshire West and Chester Council

Type of Service: Care Home with nursing

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn’s Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson’s Disease • Speech Impairment • Stroke • Visual Impairment • Elderly Frail

Admission Information: Ages 60+.

Single Rooms: 36

Rooms with ensuite WC: 0