" The manager knows all her residents and genuinely enjoys spending time with them and her staff have worked really hard to ensure that the home has a lovely atmosphere."

"The manager always has time to keep me updated on my mother's condition and she has become more of a friend than a member of the team."

Hillcrest Care Home




106 Thorpe Road, Thorpe, Norwich NR1 1RT

Hillcrest Care Home in Norwich is located in the leafy suburb of Thorpe Hamlet. Our purpose-built home delivers high standards of residential and dementia (EMI) care in a thoughtfully planned, homely environment. With bright, spacious interiors, a highly-trained care team and a play area for grandchildren, we are ready to safely welcome new residents to our family-orientated home in the heart of the hamlet.

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Experience what it’s like to live at Hillcrest, our homely Larchwood care home in the heart of Norwich. Discover the passion of the people proud to deliver excellent residential and dementia care in our person-centred family environment.

All reviews have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions

About Us

With forty-six bedrooms, Hillcrest Care Home in Norwich provides great standards of care 24 hours a day on both a residential and dementia (EMI) residential basis.

The home caters for a variety of needs from specialist care & support to help with everyday living for those who require a helping hand to retain their independence. The home also provides care on a long and short term basis.

The residents can pursue their hobbies in the communal quite lounges situated throughout the home or relax within the large and bright conservatory. Outside, the large patio seating area is a popular place during the summer months and is used for a number of activities and events.

The home employs a full time activities co-coordinator who tailors a monthly calendar of events and activities for the residents to enjoy.

Care Information

Person in charge

Leona Fitch

Care Home Type

Residential Care Home

Number of rooms

46 Rooms

Local Authority

Norfolk County Council

Registered Care Categories

Old Age

Specialist Care Categories

Speech Impairment
Visual Impairment

Available Care Services

Respite Care
Residential Care
Convalescent Care

Care Home Facilities

Wheelchair Access
Close to Local shops
Gardens for residents
Smoking not permitted
Near Public Transport
Own Furniture if required
Television point in own room

Meet the Manager

Leona Fitch

Leona Fitch, Care Home Manager

We offer first class care for the elderly on a permanent or respite basis at our beautiful care home in Norwich. Care is delivered by highly trained professionals in lovely comfortable surroundings.

Our philosophy is simple; we want everyone to enjoy life to the full. We never forget that all our residents are individuals and we treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.

Friends and family are welcome at any time. Hot drinks and snacks are always available and guests are invited to share a meal with residents. Our cook prepares three nutritious meals a day and the menu changes regularly to reflect seasonal produce. Special diets are catered for.

Residents have freedom to choose what to do and when. There is plenty going and our activities coordinator puts together a full programme which is adapted to suit the needs and wishes of our residents. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, art and craft, baking and wherever possible, trips out and about.

I’d love to show you around the home. So if you should like a tour, or wish to discuss any aspect of elderly care with me, please telephone the home to make an appointment.


Tracey H (Daughter of Resident)

During these difficult times, yet again, the team at Hillcrest have excelled in keeping us informed of what is going on and how Dad is doing which is so helpful, especially as I live away. I can't thank them enough for looking after Dad but for also supporting the family. The staff are doing a great job and they always put the residents first. Without the Hillcrest team, I am not sure how we would have coped. Thank you.

Sandra W (Daughter of Resident)

My mother has been in the care of Hillcrest for the last 13 months. The care given by the staff there is excellent. My mother seems happy to be there and has a good rapport with the carers.
Although suffering from Alzheimer’s she does enjoy the contact with all the home's personnel.

Christine N (Daughter of Resident)

My mother has been a resident at Hillcrest for many years suffering from severe dementia. I am very impressed with the care she is given by all the staff who show such patience and tolerance. The manager always has time to keep me updated on my mother's condition and she has become more of a friend than a member of the team. I would like to thank all the staff for doing a great job.

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106 Thorpe Road, Thorpe, Norwich NR1 1RT

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